We do not have a return policy. Exchange is accepted only on damaged products . The original product should be in unused condition with labels and tags intact.
Replacement items of returned product would be shipped on the next dispatch subject to availability.
In case of exchange due to product damage, the cost of sending the damaged product to us and replacement product back to you should be paid by the customer.

The exchange policy applies only to damaged products and is valid for 1 to 2 days from the order delivery date.

Exchange of purchase available only on grounds of manufacturing damage or defect. We recommend customers to maintain unpacking video recording for easy claim of exchange.
In the absence of unpacking video recording, exchange request may be declined.
Upon the assessment of claim request, our support team would get in touch with the customer and exchange would be processed within 4-7 working days after receiving back the product.

we prioritize customer satisfaction and aim to provide a smooth exchange process. We do no provide cash refund. Please review the guidelines below:

Customer Support
Office Hours:
Monday to Saturday
10:00 AM to 1:00 PM and 2:00 PM to 6:00 PM
Customer Care Contacts:
Calls & whatsapp : 9080911626
Email: fitworldfashion@gmail.com

Note:
Queries received outside working hours will be addressed on the next working day.
WhatsApp queries should only be sent to 9080911626.


Refund Policy
No Refunds Provided:
We do not offer cash refunds, bank refunds, or refunds in any other form for any product.
Only an exchange will be provided if the conditions of the Exchange Policy are met.

Important Notes:
Items returned must pass a quality check. This includes:
Product being in unused and unwashed condition.
Tags being intact and no odors present.
The Exchange process may take 5 - 10 business days from the date of exchange approval.
For any further clarifications, feel free to reach us at support.

Courier Charges:
Wrong item shipped : ₹200 will be refunded after placing the exchange request.
Size issues (large/small): ₹200 is charged for reverse pickup + reinitiating from the warehouse.
Product quality issue:
₹200 is charged for reverse pickup + reinitiating from the warehouse.